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Thread: Rant about rubbish customer service

  1. #11
    Possibly Killed Micheal Jackson
    Join Date
    Feb 2008


    I have never been rude to them on the phone before yesterday as he just didn't get what I was saying and I was explaining it very clearly. I told him I wanted to speak to his manager ,who was conviently in a meeting. I then asked to speak to the complaints department, he said I already was.
    They don't seem to have the ability to actually do anything, Dell were even worse and the woman really didn't understand the implications of what she was telling me!

  2. #12 - Part of the Bristol Alliance

    Wiltshire's Strongest Person 2008

    House of Pain Bantamweight British Champion

    Rally driver extraordinaire!

  3. #13
    Senior Member Rob T's Avatar
    Join Date
    Jan 2008
    South Wales

    Default -

  4. #14
    ooooo had to hurt Wiegieboard's Avatar
    Join Date
    Feb 2003
    The Holy Land (Neilston)


    I'm having the same kind of problem with SAAS and the student loans company right now. 6 phonecalls passed between saas and the SLC so far. Saas takes 2 or 3 days to get through to at a time because they are always busy.
    Not cool
    No longer playing World of Warcraft. Goodbye fond memories

  5. #15


    We were meant to get Sky Broadband in June, after hours of phone calls/being put on hold and being told they'd sent us the router we still don't have it.

    Useless cunts.

    "You fucked his wife, fucked his fucking wife, you fucking wife fucker, you fucked his fucking wife you wife-fucking cunt, another mans wife? You stupid? You fucking thick you cunt? Fuck another mans wife? You don't do that!"

    - Stephen Dillane

  6. #16


    I got useless service from my local Vietnamese takeout place like the stupid bitch couldn't understand my order and gave me some salad shit. So I went back and had a go. Ended up getting a blow so wasn't all bad.

  7. #17


    Quote Originally Posted by Bateman View Post
    NTL (Virgin) I often call them up and give the shit down the phone....
    lol i used to work for their broadband technical department in liverpool..

    it's a joke working there, they basically wanted us to be dead nice to the customers etc whilst they was screaming at us..

    if it was our fault i would be apologetic.. but if they don't know how to use emails.. well surely that's their issue and not mine haha

    but Virgin Media customer service is awful / shit

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