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Thread: PC Help... graphics card fault?

  1. #21

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    If it is a 8600GS that came with the computer then your nearest model to buy would be the 8400GS from Overclockers http://www.overclockers.co.uk/showpr...56&subcat=1833

    It is the same clock speed, has the same amount of RAM and has a HDMI output like your previous card. It's only 30 + postage so might be a cheap way of solving your problem. Don't bother spending 150 + unless you want to do some serious gaming - its like having a 200 bhp car and only driving from your house to your work at 30 mph all the time.

  2. #22

    Default Aaaaaaaaargh!

    OK update from when I last posted...

    I checked the receipt for my computer which I had to root and scavenge around for and saw that I was covered for PC Performance which I am currently paying for (6.50 a month according to my bank statements... always check your statements) so I took the PC back into PC World, told them what was wrong, what I wanted etc. Lo and behold the 'engineer' called me this morning and left a voicemail to tell me a new graphics card had been installed but I would need to "recover Windows" then he put the phone down... no name, contact number, nothing. Just a vague message.

    I called the store back after calling PC World 0844 number to get the number and was greeted by a smart arse who I will most definitely paying a visit to just to punch in the face.

    I asked him WHY Windows needed to be recovered as the graphics card is plug and play and even if it wasn't, they'll be able to get the drivers for it. Long story short he said it HAD to be done and none of the data off the Hard Drive could be saved (bollocks). I challenged him on it - insisted it COULD be saved and that he was taking the easy way out by wiping the drive and reinstalling Windows.

    After asking whether I was covered (I dont know what that has to do with anything) he then disappeared for a couple of minutes, came back and told me it the data COULD be saved but it would take 2 weeks because my PC would be sent somewhere else where the Hard Drive would be hooked up to a (and I quote) "special machine".

    I was pretty pissed off at this point so told them to not do ANYTHING with it... leave it and I'd be in touch.

    FUCK PC WORLD.
    Coffee drinker, prefer Pepsi and I'm kind of a big deal.

  3. #23

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    Quote Originally Posted by Xanthic View Post
    OK update from when I last posted...

    I checked the receipt for my computer which I had to root and scavenge around for and saw that I was covered for PC Performance which I am currently paying for (6.50 a month according to my bank statements... always check your statements) so I took the PC back into PC World, told them what was wrong, what I wanted etc. Lo and behold the 'engineer' called me this morning and left a voicemail to tell me a new graphics card had been installed but I would need to "recover Windows" then he put the phone down... no name, contact number, nothing. Just a vague message.

    I called the store back after calling PC World 0844 number to get the number and was greeted by a smart arse who I will most definitely paying a visit to just to punch in the face.

    I asked him WHY Windows needed to be recovered as the graphics card is plug and play and even if it wasn't, they'll be able to get the drivers for it. Long story short he said it HAD to be done and none of the data off the Hard Drive could be saved (bollocks). I challenged him on it - insisted it COULD be saved and that he was taking the easy way out by wiping the drive and reinstalling Windows.

    After asking whether I was covered (I dont know what that has to do with anything) he then disappeared for a couple of minutes, came back and told me it the data COULD be saved but it would take 2 weeks because my PC would be sent somewhere else where the Hard Drive would be hooked up to a (and I quote) "special machine".

    I was pretty pissed off at this point so told them to not do ANYTHING with it... leave it and I'd be in touch.

    FUCK PC WORLD.
    What utter cunts

    I suspect what they are going to do is just bang in any graphics card they have available and to ensure they have no driver conflicts go and erase the whole lot.

    Personally I would ask them for the PC back and to give you the card that they were going to install and do it yourself. You sound like you have a good grasp on the basics and now realise the hardware side of things is a piece of piss. The only thing I would recomend you get is an anti-static wristband so that you don't fry any components when you are fiddling around inside the computer.

    If you get the PC back and need any help with drivers etc then just give me a shout and I will talk you through it.

    Once again, just for clarity, PC World are cunts!!!!!!

  4. #24

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    PC World are actually a fcking joke and try to patronise you at the same time.

    I went into the store last night after work after I got fed up of speaking to that idiot I mentioned before who happens to be the Manager of the store.

    I got in there and basically told them that Windows shouldnt need recovering etc and asked what had happened. The manager tried fobbing me off and tried telling me it was MY fault and that it had come in like that which is bollocks because before the graphics card went - I never had any problems.

    I demanded to speak to the technician who told me that he truthfully thinks it's the mothercard and that the PC had been overheating (WTF?!?!). He advised the best thing to do was to send it off (which they had already booked in for Thursday) and get the PC reset to factory settings as well as replace the motherboard which could take 2 weeks.

    I told him I didnt have 2 weeks, explained I work on my PC and 2 weeks wasn't good enough as well as "it isnt my fault and truthfully I think you bollocksed it up, I came in here to get a graphics card changed and now you're sending it off for 2 weeks to get everything wiped and a new motherboard".

    I asked them to give me my hard drive back, Im going to take it to a friend's and copy all my stuff over... this is fucking bollocks.
    Coffee drinker, prefer Pepsi and I'm kind of a big deal.

  5. #25

    Default

    OK so after much fcking around, I called Tech Guys today and found out my PC had been 'fixed' and delivered to the store 2 days ago... I got no phone call to tell me.

    I called the store and asked them to tell me which parts they had replaced and what make and model the parts were.

    They've replaced my graphics card, motherboard and hard drive.

    Graphics card: NVidia GeForce 320 GT 1GB
    Motherboard: Foxcom PT 80907 MD
    Hard drive: Seagate 500GB

    So for all the messing about, they've given me a newer graphics card and a bigger primary hard drive. Not worth it cos they probably did that cos they couldnt find the older one.

    I'm supposed to be picking it up tonight. I wont hold my breath on whether it will work or not... it turns on apparantly which I suppose is a good thing...

    Last edited by Xanthic; 01-10-2010 at 02:38 PM.
    Coffee drinker, prefer Pepsi and I'm kind of a big deal.

  6. #26

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    Reviving an old thread after more problems stemming from the original problem...

    Since getting my PC back from Bastard World the sound properties were shit at best. Whatever they did in regards to the motherboard/on board sound card has made the PC only recognise my on board soundcard occasionally.

    Since I have a laptop and only ever use the PC as a 'main' it never bothered me much until now...

    I installed Windows 7 as I needed a much needed refresh on my machine. I thought this would give the motherboard a kick up the arse and recgnise my on board soundcard again which it didnt - again it only recognised it every now and again so I went out and bought a cheap PCI sound card - Creative ES1371, ES1373 - to see if that would work.

    It did. For about a day. Now my PC recognises there's a soundcard on my machine but it doesnt actually play any sound. When you 'test' the speakers via the sound properties - the volume bar moves but no sound.

    When I first installed it with all the drivers my PC was picking up my on board soundcard more often but occasionally they would both be picked up and neither would work so I disabled the on board one via BIOS but I get NO sound.

    Help help help.

    Watching porn is difficult without sound.

    *note I said "difficult" not "impossible"

    And yes the sound card shows up, fully installed under Device Manager.

    Yes I have uninstalled and reinstalled it as well as tried all the ports, plugged the speakers in and even changed to a different PCI slot.

    Nothing.

    Zilch.

    Nada.

    NOTHING.

    HELP

    SOS.

    PORN NEEDED.
    Coffee drinker, prefer Pepsi and I'm kind of a big deal.

  7. #27
    Senior Member PhilYHC's Avatar
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    click Start > Run then type in "services.msc" (without the quotes) and hit enter.

    scroll down the list and see if "windows audio" is started, if not right click it, click properties, set it to automatic and click start.

    if you cant see then run button (Win7) right click the start bar, click properties, then customise and enable it.
    The streets are alive with the sounds of pain...EARN YOUR F***ING SCARS, SON!

  8. #28

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    Quote Originally Posted by PhilYHC View Post
    click Start > Run then type in "services.msc" (without the quotes) and hit enter.

    scroll down the list and see if "windows audio" is started, if not right click it, click properties, set it to automatic and click start.

    if you cant see then run button (Win7) right click the start bar, click properties, then customise and enable it.
    Forgot to mention that I did that too and it's there.

    ARGH!
    Coffee drinker, prefer Pepsi and I'm kind of a big deal.

  9. #29
    Senior Member PhilYHC's Avatar
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    Nov 2008
    Location
    Yeovil, Somerset
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    436

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    can you not just remove it and use the onboard one?

    failing that, remove sound card, uninstall drivers, replace sound card and reboot, then re-install?
    The streets are alive with the sounds of pain...EARN YOUR F***ING SCARS, SON!

  10. #30

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    Quote Originally Posted by PhilYHC View Post
    can you not just remove it and use the onboard one?

    failing that, remove sound card, uninstall drivers, replace sound card and reboot, then re-install?
    As I said before, my PC/motherboard has trouble consistently recognising there's an on board soundcard. I wouldn't know whether I have sound until the PC fully boots up. I get on board sound about 2/10 times.

    There's no issue with the soundcard I have bought - my PC just doesnt kick out any sound but it shows as working on the Device Manager and whatnot.
    Coffee drinker, prefer Pepsi and I'm kind of a big deal.

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