Primetime Important booking information!!
As expected we're extremely busy today so to make things a quick and easy as possible here's some important info;
Booking on ch480 on Sky
Booking Line: 08712004444 Customer Services: 08448429844(direct number) or book online at www.primetimelive.co.uk
Your viewing card must be in the box and the box switched on when we send your signal - make sure you get your number ready before you call
Have your payment details ready - we accept visa, visa debit, mastercard and direct debits
If you have used Primetime before and have your phonline connected to your box you can book through the box office menu
If you have any issues check our contact us form on the website, or call customer services directly - you may have to wait in a queue for a short while
Booking on Virgin
Just book through the 'On Demand' menu if you have any issues contact Virgin Media customers services on the usual methods
Booking the online stream
If you have used the online streams before login at the top of the buy page first
Once you have purchased login opens at 6pm tonight
Any issues please direct them to firstname.lastname@example.org - Please do NOT call any of our lines regarding web streaming issues they will be unable to help you - you must contact support on the email address.
Last edited by Primetime; 16-04-2011 at 11:08 AM.
Why does it look like Im watching a betamax video? can I have a refund?